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Terms and Conditions

These terms and conditions apply to all offered items from Big-in-Fabric.com

Article 1 - General
1.1 These terms and conditions apply to all offered products and / or services and / or other concluded agreements of Big-in-Fabric.com with buyers of these products and / or services or those who have an agreement with Big-in-Fabric. com has been entered into. 1.2 Big-in-Fabric.com is located in Mill. It is possible to pick up ordered items. An appointment will be made for this. We are available via e-mail or telephone. 1.3 By placing an order through the website, by e-mail or by other means, you enter into an agreement with Big-in-Fabric.com and you indicate that you agree with the terms and conditions. 1.4 You are obliged to purchase and pay for ordered products. 1.5 Big-in-Fabric.com has the right to change the terms and conditions of sale. 1.6 All goods remain the property of until the full payment of the order has taken place. Big-in-Fabric.com 1.7 Nothing on this site may be used by third parties without prior permission from Big-in-Fabric.com.

Article 2 - Order, delivery, delivery costs and delivery
2.1 Orders can only be placed via the website. 2.2 Big-in-Fabric does not use a minimum order amount. 2.3 Delivery by Big-in-Fabric.com takes place by delivery to the Postnl / DPD carrier. The shipping costs depend on the desired shipping method. If you have special transport requirements, the extra costs will be charged to you. All orders are delivered to the specified address. 2.4 The goods are transported on behalf of you and for your account and risk. Big-in-Fabric.com outsources the shipments to DPD / POSTNL. Big-in-Fabric.com is not legally responsible for the integrity of the delivery method of the products you have ordered. 2.5 You will receive an email when the order has been processed and sent by us. If you are not present at the time of delivery by Postnl / DPD, you will receive a letter on the bus when they offer it again. 2.6 The delivery time depends on the chosen payment method. From the moment the order is paid, it usually takes a maximum of 2 working days for your order to be sent. 2.7 Big-in-Fabric.com is not liable for theft and / or damage during shipment. 2.8 Orders with a value of goods from € 75.00 are delivered free of charge within the Netherlands. Orders to Germany and Belgium are delivered free from a value of goods from € 100.00 or more.

Article 3 - Payment
You can pay in 2 ways: 1. You can pay via Ideal. Orders that are paid via Ideal can NOT be canceled free of charge. 2. You can pay when you pick up the order. If you do not pay (in time) Big-in-Fabric.com reserves the right to terminate the agreement and not to enter into any further agreements with you. In addition, Big-in-Fabric.com will recover any expenses and / or damage arising from your failure to comply with the agreement.

Article 4 - Products and warranty
4.1 Claim to the warranty can only be submitted within 14 days after discovery of the defect by e-mail to Big-in-Fabric.com d.m.v. a brief description of the defect and with the invoice number added. 4.2 If these conditions are met, Big-in-Fabric.com replaces the item or Big-in-Fabric.com reimburses the purchase price or part thereof. 4.3 The warranty does not apply if you have cut the fabric.

Article 5 - Product use
5.1 Due to the nature of some materials, all fabrics are best washed by hand in lukewarm water. Big-in-Fabric.com recommends not drying products in the dryer. Articles that have been washed cannot be returned.

Article 6 - Liability
6.1 The liability of Big-in-Fabric.com with regard to the sale and delivery of articles is expressly limited to the guarantee provided for in article 4. 6.2 Big-in-Fabric.com is not liable for the unforeseeable and reasonably uncontrollable poor quality of the products. 6.3 For all other matters, the liability of Big-in-Fabric.com is limited to the amount of the purchase as stated on the invoice.

Article 7 - Complaints, exchange and refund
7.1 You have the legal right to cancel this within a period of 14 days after placing your order. You can do this by using an e-mail to; info @ Big-in-Fabric.com. Any costs arising from the processing of the order will be recovered from you / deducted from the refund amount. 7.2 Specially ordered items (items that are not standard in our range) will not be taken back. 7.3 It is NOT possible to return fabrics because they have been cut to size for you. For other products that are not cut to size, the legal right of withdrawal applies.

Article 8 - Prices
8.1 Big-in-Fabric.com is entitled to adjust prices in the interim. Price information on paper or electronically is subordinate to the warehouse price that is displayed on the invoice. 8.2 As long as the agreement has not been concluded, Big-in-Fabric.com is authorized to change the prices and further conditions stated on the website. 8.3 Big-in-Fabric.com is authorized to pass on changes in the rate of taxes and / or levies to you even after the agreement has been concluded. 8.4 All prices include packaging costs and 21% VAT, excluding shipping costs and optional shipping insurance.

Article 9 - Communication
For misunderstanding, mutilation, delays or incorrect transmission of order data and communications as a result of the use of the Internet or any other means of communication in traffic between you and Big-in-Fabric.com, or between Big-in-Fabric. com and third parties, insofar as it relates to the relationship between you and Big-in-Fabric.com, Big-in-Fabric.com is not liable. This unless there is evidence of proven intent and / or gross negligence or negligence from Big-in-Fabric.com.

Article 10 - Amendment of general terms and conditions
The latest version or the version that applied at the time of the conclusion of the agreement always applies.

Article 11 - Applicable law and competent court
11.1 All rights, obligations, offers, orders and agreements to which these conditions apply, as well as these conditions, are exclusively governed by Dutch law. 11.2 Disputes are resolved as much as possible in mutual consultation.

Article 12 - Privacy statement
Big-in-Fabric.com believes it is important that the information you provide is treated carefully and confidentially. Big-in-Fabric.com will not pass on the personal data provided by you to other parties, with the exception of third parties that are involved in the execution of your order. When placing an order, we need your name and delivery address to be able to execute the order.